Gradual capacity loss of the drive battery over its lifetime, known as degradation, is a normal characteristic of this technology and is not caused by defects in materials or factory workmanship. As such, degradation is not covered under the New Car Warranty.
From 22MY Outlander Plug-in Hybrid vehicles onward, The Drive Battery Capacity Care Program provides for protection against degradation. Subject to the terms of the Program, when fully charged, if the battery does not retain at least 66% of its useable energy capacity Mitsubishi Motors will (at its sole discretion and election) repair, replace or otherwise treat the drive battery without cost such that it retains at least 66% of its useable energy capacity.
The Drive Battery Capacity Care Program will apply from the date of first registration for the warranty period of 8 years or 160,000kms (whichever occurs first). ⋄1
To claim under the Drive Battery Capacity Care Program, you are required to present your vehicle to an authorised Mitsubishi Motors Dealer.